What is DocOps?

Document-oriented Operations (DocOps) is a communication process which leverages long-form writing so teams can be more productive by sharing critical thought.

DocOps is a strategy and workflow suite designed to help teams:

  1. Record and preserve tribal (institutional) knowledge 

  2. Discover and challenge business or technical assumptions

  3. Socialize priorities and constraints

  4. Delegate and democratize decision making

  5. Take evidence based actions

  6. Communicate with their future selves

Who can join?

We’ve designed this program for smaller teams suffering from symptoms of communication problems. The goal is to simultaneously help teams reduce those symptoms and help us validate our work in the development of our product.

Participating teams must include at least two levels of management and their appropriate reports. Those managers must commit to implementing the program for a minimum of 6 months and participate with their team in the day-to-day workflows.

How does it work?

  1. Set up onboarding workshops and team 1:1 sessions.

    • Review and provide feedback on our workflow documents, ask questions and share ideas.

  2. Model your institutional knowledge debt.

    • What information or processes do you use regularly but don’t have documented?

  3. Transition to document-oriented management processes.

    • We require committing to the program for at least 6 months as organizational change takes time.

Ready to start?

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Summer 2019 Update: We currently have limited bandwidth for onboarding new members to the Early Adopter Program. Get in touch to discuss an introductory consultation call.